Hate Is Such a Strong Word... Sometimes

This morning the hours were punctuated by a persistent caller. She has, at best, a tenuous grasp on the English language and an even shakier concept of what most of us would call "normal human interaction".

Our conversations went as follows:

After 2 hours of her calling every 5 minutes, on the dot, she began to get upset. She demanded to know what was taking so long. I repeated that my coworker was on a very important conference call with Korea and that I didn't know how long it would take. 

She replied, and I could not be more serious: "What!? That IMPOSSIBLE! Call Korea is expensive!" 

I said: "Yes but ma'am this is a business and we are Korean owned. We have to call out of the country very frequently."

She sputtered in disbelief: "NO! Is IMPOSSIBLE! Too expensive..."

*silence*

Me: "Ma'am?"

Her: "I call again 5 minutes."